FAQ
Learn more about the 7x eZ Newsletter System / Solutions we provide to customers with such a need.
General questions:
1. Who should use eZ newsletter?
The eZ newsletter solution is designed for companies looking for a professional way of managing their email marketing campaigns. It's not limited to a specific vertical or company size, but it is typically used by companies that have a need for an optimized process of content management and distribution.
2. What is eZ newsletter solution?
The eZ newsletter Solution is not only a piece of software. Our target is to make you successful. As such the eZ newsletter Solution is a bundle of software and services that will support you to get started effectively and don?t let you lost in case of problems.
3. How can I get help with implementing the eZ newsletter?
We will jointly collect the necessary information and find out if 7x or one of our certified partners will implement the solution at your side.
4. Who can help me with Online Marketing topics?
Within 7x and our network of certified partners we have specialized teams and consultants who could help you directly to get the most out of your email or online campaign.
5. How can I buy the eZ newsletter solution?
You can order the solution on our web site or by getting in contact with one of our international offices. In addition you can also get in contact with one of our certified partners.
6. How can I order eZ newsletter online?
After sending your order via our web site or by email to one of our offices we will immediately get in contact with you. Together we will collect the necessary information and find out if 7x or one of our certified partners will implement the solution at your side. There will be no payment expected from your side unless we have made sure together with you that we have the right process in place.
7. Where do I find more help around eZ newsletter?
We will be happy to answer your questions by getting in contact with you directly. Please send us an email, use the contact form or just call one of our office around the world.
Licensing questions:
1. What is the license model for eZ newsletter?
You could choose between our commercial Proprietary Use License or use the software under the GPL conditions, based on our enterprise open source business model. Due to the fact that the solution is a collection of software and service it couldn?t be purely open source.We would like to give you the full freedom to choose by your own which license conditions fits best to your needs.
2. What cost is involved for the different license models?
The standard price of the solution assumes that you use the open source GPL license. If you don?t want to use the GPL license please get in contact with us before you order the solution on our web site.
3. Are there any limitations in terms of clients?
No, there are no limitations in terms of clients. The standard solution assumes that you run one server and a maximum of one independent mail server. If you need to set up a cluster, multiple mail server or you have any other special requirements please don't hesitate to get in contact with us directly.
4. Is it possible to outsource the eZ newsletter operation?
Our network of certified partners also offers you the chance to run the eZ newsletter solution hosted for you or by providing an ASP model. Please get in contact with one of our offices get more information.
